FAQs | Contact Us

East Coast

The core route from London to Edinburgh is known as the East Coast Main Line (ECML), with speeds of up to 125mph. East Coast also runs fast and frequent train services from London Kings Cross to Peterborough, Doncaster, Leeds, York, Darlington, Durham, Newcastle, Edinburgh, Dundee and Aberdeen, with some services also to Glasgow, Inverness (via Stirling, Perth and Aviemore), Bradford, Skipton, Harrogate and Hull.

All trains carry First and Standard Class accommodation and a buffet service; some also offer restaurant catering. There's plenty of space for luggage at the ends of each coach, above seats and between seats.

Facilities Onboard East Coast Trains

WiFi

WiFi is available on all East Coast services. It's free for First Class Passengers, with Standard Class passengers paying an hourly or daily charge after the first free 15 minues of use.

Power Sockets

First Class coaches include power sockets for mobile and laptop charging (except Coach J on HST operated services).

Restaurant and Catering Facilities - CafeBar

East Coast offer a wide choice of refreshments from their CafeBar in Standard Class. There is a range of delcious sandwiches, hot and cold snacks and cakes as well as a full drinks menu. An at-seat trolley service is available on selected services.

At-seat Dining for First Class Passengers

All passengers travelling in First Class will receive complimentary food and drink throughout the day. For shorter journeys, passengers are offered non-alcoholic drinks and snacks; for journeys over 70 minutes, passengers can look forward to something a little more substantial from a wide and varied menu and selection of alcoholic drinks.

Quiet Coach

Quiet Coaches are located in Coach B in Standard Class and can be found in Coach K on the Mallard electric trains and Coach J on HST trains, in First Class.

First Class Lounges

Available at London King's Cross, Leeds, Newcastle, Edinburgh Waverley, Berwick-upon-Tweed, Darlington, Wakefield Westgate and Doncaster stations, First Class lounge facilities include complimentary refreshments, newspapers, WiFi and business facilities.

Fully equipped meeting rooms are also available at Leeds, Newcastle and Edinburgh stations from £75 for half a day. Complimentary refreshments will be delivered at regular intervals and buffet lunches can be ordered if required. Please call East Coast on 08457 225 125 or email business.travel@eastcoast.co.uk for more details, or to book a meeting room. 

First Class Lounges are open to customers who hold one of the following ticket types:

• Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
• Any First Class Anytime ticket valid for travel on the East Coast route
• Any East Coast First Class packages
• Holders of a First Class lounge supplement, available for purchase with an East Coast First Advance ticket or First Class reader offer

Please be aware that First Advance and Weekend First tickets do not entitle you to use the First Class Lounges. If travelling on a First Advance ticket, you can purchase a £5 supplement ticket, which allows you access into the First Class Lounge. This can be purchased on the day of travel at any East Coast Travel Centre.