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Anytime Tickets - Terms & Conditions

Description

Anytime fares are fully flexible walk-up tickets with no restrictions on when you can travel. You can buy Anytime tickets any time before you travel and you can use your ticket to travel on any train. With an Anytime ticket you can also break your journey at stations along the route of travel.

Anytime Single and Anytime Day (Single and Return) tickets must be used on the date shown on your ticket. For Anytime Return tickets, the outward journey must be made within 5 days, and including, of the date shown on your ticket and return journeys must be made within one calendar month.

You can reserve a seat on many longer distance services and reservations are recommended on busy services.

Availability

Tickets can be bought in advance or immediately before travel.

Discounts

Children (aged 5 to 15 inclusive):

  • 50% discount. Up to two children aged under 5 can travel free with each fare paying passenger.

Railcard discounts (see note below):

  • 16-25 Railcard: 34% discount on Standard Class fares
  • Disabled Persons Railcard: 34% discount on Standard & First Class fares
  • Family & Friends Railcard: 34% discount on Standard Class fares
  • HM Forces Railcard: 34% discount on Standard & First Class fares
  • Network Railcard (London & South East): 34% discount on Standard Class fares
  • Senior Railcard: 34% discount on Standard & First Class fares

Other discount cards (see note below):

  • Gold Cards (London & South East): 34% discount on Standard Class fares
  • New Deal Photocard (England and Wales): 50% discount on Standard Class fares

Note: Minimum fares / time restrictions may apply to tickets bought with a Railcard or other discount card. See terms and conditions of the appropriate Railcard or discount card for details.

When and Where The Ticket Can Be Used

Anytime Singles tickets are valid for travel on any train on the date shown on your ticket. The outward part of Anytime Return ticket are valid for travel on any train witihin five days of the date shown on your ticket.

If the route shown on the ticket has a †, the ticket includes the cost of travelling between certain London Stations (e.g. between Liverpool St and Paddington) by either London Underground, Docklands Light Railway (DLR) or First Capital Connect (Thameslink Route) services appropriate to the route of the journey being made.

Note: Tickets will only be accepted by London Underground and DLR on the date shown on the ticket (or last day of validity for return portions of Off-Peak Returns) and until 0429 the following day. - Other than to change trains, a break of journey at intermediate London Underground or DLR stations is NOT permitted.- Travel restrictions do not apply on weekends and public holidays.

Conditions Of Use

You must travel in the class of accommodation shown on your ticket.

Railcard holders travelling on a discounted ticket must carry their Railcard when they travel. If a Railcard holder fails to produce their valid Railcard with their ticket, they will be required to pay a full priced ticket for their journey as if no Railcard and/or no ticket were held.

The outward part of an Anytime Return ticket is only valid for travel when accompanied by an unused return part of the same ticket.

First Class Anytime tickets provide access to First Class Lounges at stations.

Breaking The Journey

You may start, break and resume, or end your journey at any intermediate station along the route of travel.

Break of journey for an overnight stay is allowed. Where a journey continues into the next day, travel must resume before 1200 and no further break of journey is allowed except to change trains.

The return part of Anytime Return tickets can be used for travel on any train within one calendar month of the outward journey. Travel is allowed until 0230 on the day following the last day of validity. If you are still travelling at 0230 then you may stay on the train to complete that part of the journey, but no further break of journey is allowed and all travel must be completed by 1200.

NOTE: Cross London transfers will not be accepted by London Underground during this extension period.

Changing The Time or Date of Travel

There are no restrictions on when you can travel, however you will need to buy a new ticket and apply for a refund on your existing ticket (see below) if you wish to change:

  • the date of your single ticket or outward travel (for a return ticket)
  • the route of your ticket
  • downgrade from First Class to Standard class accomodation

You can upgrade your ticket upon payment of an excess fare, if you wish to:

  • continue your journey to a station further than where you have purchased your ticket
  • upgrade to First Class

It may be possible to change your ticket in other situations without having to apply for a refund and buying a new ticket - please ask at the booking office for more information.

Refunds

Your ticket is refundable.

If you decide not to use your ticket to make all or part of your intended journey then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date. You may be required to pay an administration fee.

The refund amount will normally take into account any use you have made of the ticket and in some circumstances no refund will be paid.

Anytime Day ticket terms and conditions

Description

Anytime Day fares are fully flexible walk-up tickets with no restrictions on when you can travel.

Availability

Tickets can be bought in advance or immediately before travel.

Discounts

Children (aged 5 to 15 inclusive):

  • 50% discount. Up to two children aged under 5 can travel free with each fare paying passenger

Railcard discounts (see note below):

  • 16-25 Railcard: 34% discount on Standard Class fares
  • Disabled Persons Railcard: 34% discount on Standard & First Class fares
  • Family & Friends Railcard: 34% discount on Standard Class fares
  • HM Forces Railcard: 34% discount on Standard & First Class fares
  • Network Railcard (London & South East): 34% discount on Standard Class fares
  • Senior Railcard: 34% discount on Standard & First Class fares

Other discount cards (see note below):

  • Gold Cards (London & South East): 34% discount on Standard Class fares
  • New Deal Photocard (England and Wales): 50% discount on Standard Class fares

Note: Minimum fares / time restrictions may apply to tickets bought with a Railcard or other discount card. See terms and conditions of the appropriate Railcard or discount card for details.

When and Where The Ticket Can Be Used

Anytime Day tickets are valid for travel on any train on the date shown on your ticket and until 0230 on the following day.

If you are still travelling at 0230 then you may stay on the train to complete that part of the journey, but no further break of journey is allowed and all travel must be completed by 1200.

If the route shown on the ticket has a †, the ticket includes the cost of travelling between certain London Stations (e.g. between Liverpool St and Paddington) by either London Underground, Docklands Light Railway (DLR) or First Capital Connect (Thameslink Route) services appropriate to the route of the journey being made.

Note: Tickets will only be accepted by London Underground and DLR on the date shown on the ticket (or last day of validity for return portions of Off-Peak Returns) and until 0429 the following day. - Other than to change trains, a break of journey at intermediate London Underground or DLR stations is NOT permitted.- Travel restrictions do not apply on weekends and public holidays.

Conditions Of Use

You must travel in the class of accommodation shown on your ticket.

Railcard holders travelling on a discounted ticket must carry their Railcard when they travel. If a Railcard holder fails to produce their valid Railcard with their ticket, they will be required to pay a full priced ticket for their journey as if no Railcard and/or no ticket were held.

The outward part of an Anytime Return ticket is only valid for travel when accompanied by an unused return part of the same ticket.

First Class Anytime Day tickets provide access to First Class Lounges at stations.

Breaking The Journey

You may start, break and resume, or end your journey at any intermediate station along the route of travel.

Changing The Time or Date Of Travel

There are no restrictions on when you can travel, however you will need to buy a new ticket and apply for a refund on your existing ticket (see below) if you wish to change:

  • the date of your ticket
  • the route of your ticket
  • downgrade from First Class to Standard class accomodation

You can upgrade your ticket upon payment of an excess fare, if you wish to:

  • continue your journey to a station further than where you have purchased your ticket
  • upgrade to First Class

It may be possible to change your ticket in other situations without having to apply for a refund and buying a new ticket - please ask at the booking office for more information.

Refunds

Your ticket is refundable.

If you decide not to use your ticket to make all or part of your intended journey then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date. You may be required to pay an administration fee.

The refund amount will normally take into account any use you have made of the ticket and in some circumstances no refund will be paid.

All tickets and travel are subject to National Rail Conditions of Carriage.